Thank you for shopping with KINAYAT INFINITE VENTURES OPC PRIVATE LIMITED. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

1. Order Processing

  • Orders are processed after successful payment confirmation.
  • Orders are generally processed within 1–3 business days (excluding Sundays and public holidays).
  • During festivals, promotional events, or periods of high order volume, processing times may be slightly longer.
  • Once your order has been processed, it will be prepared for shipment.

2. Shipping Coverage

We currently ship to most locations across India through reliable courier and logistics partners.

If delivery is unavailable in your location, our customer support team will inform you and arrange a refund if payment has already been made.

3. Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 4–8 business days
  • Remote or Rural Areas: 5–10 business days

These timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • We may offer free shipping on selected products, promotional campaigns, or orders above a specified value.
  • Any applicable shipping charges are non-refundable unless the shipment error is caused by us.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email or SMS (where applicable) containing your tracking details.

You can use the provided tracking number to monitor your shipment through the courier partner’s tracking system.

6. Delivery Attempts

Our courier partners will generally make multiple delivery attempts.

If delivery cannot be completed due to:

  • Incorrect or incomplete address
  • Customer unavailable
  • Incorrect contact number
  • Refusal to accept the package

the shipment may be returned to us. Additional shipping charges may apply for re-shipping the order.

7. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Government restrictions
  • Political unrest
  • Pandemic-related restrictions
  • Courier operational delays

We appreciate your patience in such situations.

8. Damaged Packages

If your package appears damaged at the time of delivery:

  • Inspect the package before accepting it.
  • If possible, refuse delivery if the package is severely damaged.
  • If you accept the package and later discover damage, please contact us within 48 hours of delivery.
  • Include your order number along with clear photographs of the damaged package and product.

Our team will investigate the issue and assist you in accordance with our Return & Refund Policy.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

KINAYAT INFINITE VENTURES OPC PRIVATE LIMITED is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details provided by the customer.

10. Partial Shipments

In certain cases, orders containing multiple products may be shipped separately depending on product availability, packaging requirements, or logistics considerations.

Customers will be informed if separate shipments are necessary.

11. International Shipping

At present, we primarily serve customers within India.

If international shipping becomes available, applicable shipping charges, customs duties, taxes, and delivery timelines will be communicated during checkout.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

KINAYAT INFINITE VENTURES OPC PRIVATE LIMITED

Website: www.kinayatinfinite.online

Email: kinayatinfiniteopcpvtltd@gmail.com

Phone: +91 7727809966

Registered Address:
NG Complex No. 2, BDA Layout, 30th Cross, Jayanagar 4th T Block, Bengaluru, Karnataka – 560041, India.